Responsible Gaming

Gambling Should Be Entertainment

At Puke Kohé Chess, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Wagering always carries the risk of losing money. Only gamble with funds you can afford to lose, and never use money intended for essential expenses such as rent, bills, food, or childcare.

Enjoy casino games responsibly and within your means.

Age Verification

You must be at least 18 years of age to gamble in Australia and access our services. We take age verification seriously and comply with all Australian gaming regulations. If you are under 18, you are strictly prohibited from using our website or placing any bets.

Parents and guardians: If you have concerns about a young person's online activity, please speak with them about responsible internet use and the risks of gambling.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please review the following warning signs and seek help if you recognise any of them in your own behaviour:

• Chasing losses: Attempting to recover money lost by gambling more frequently or with larger amounts
• Hiding gambling activity: Concealing the extent of your gambling from family, friends, or partners
• Preoccupation: Constantly thinking about gambling, planning the next session, or reliving past gambling experiences
• Escalating stakes: Needing to bet larger amounts to achieve the same level of excitement
• Loss of control: Being unable to stop gambling or stick to predetermined limits
• Neglecting responsibilities: Prioritising gambling over work, study, family, or personal commitments
• Financial strain: Borrowing money to gamble or experiencing financial difficulties due to gambling
• Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
• Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other negative emotions
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling

If you recognise any of these signs, please reach out for support immediately.

Self-Help Tools & Responsible Gambling Features

Many online casinos offer tools to help you maintain control of your gambling. Consider using these features:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount of money you are willing to lose
• Time Limits: Set reminders or automatic session timeouts to prevent extended gambling sessions
• Reality Checks: Enable pop-up notifications during play to remind you how long you have been gambling
• Self-Exclusion: Voluntarily exclude yourself from your account for a set period or permanently
• Account Cooling Off: Take a temporary break from your account without permanently closing it

These tools are designed to support you in making responsible gambling decisions. Use them proactively.

Support & Help Organizations

If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organisations:

Australia

• Gambling Help Online – Free, confidential counselling and information service
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)
• Lifeline Australia – Crisis support and counselling
  Phone: 13 11 14 (24/7)
• Beyond Blue – Mental health and wellbeing support
  Website: www.beyondblue.org.au
  Phone: 1300 224 636 (24/7)

International Support

• United Kingdom – GamCare
  Website: www.gamcare.org.uk
• United Kingdom – GamStop (National Self-Exclusion Scheme)
  Website: www.gamstop.co.uk
• Canada – Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States – National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700

If You Need Help, Please Reach Out

There is no shame in seeking help. Problem gambling is a treatable condition, and many people have recovered with proper support and intervention. If you are struggling with gambling, please:

• Contact Gambling Help Online on 1800 858 858
• Speak to a trusted family member, friend, or health professional
• Use self-exclusion tools to take a break from gambling
• Seek counselling or therapy from a qualified professional

Remember: You are not alone, and help is available.